I've been excited for today for the past 6 weeks or so. Excited to see Rascal Flatts, Brad Paisley, Reba, Nashville, but especially my friend Brandie. Thanks to United Airlines today is not going to happen. I awoke at 3am to prepare for my day and arrived at the airport at 5am to check in. I received a call last night reporting that my flight had been delayed and that instead of arriving in Nashville at 1:47pm, I would be arriving at 4:44pm. I didn't think anything about it since I would still arrive in time to see several of my favorite country acts tonight. Imagine my disgust when the ticketing agent at the counter informed me that I would arrive at 4:44pm TOMORROW, not today. She tried feverishly to find me an alternate flight into Nashville with no luck. Because I was scheduled to leave at 9:30am Sunday, it hardly made sense to fly all day tomorrow and miss two days of the event. The airline industry really does a disservice to people, and the biggest issue I have is that they really do not care. Don't get me wrong, the agent at the airport was pleasant and willing to assist me. She was very apologetic and understanding. Because I used airline miles to buy the ticket, I had to contact their reservations department to have my miles credited. The lady on the phone was in no way apologetic to the fact that I was not able to take my trip....simply saying "let's see, since your Bakersfield flight is delayed due to mechanical issues, I can put you on a flight....blah, blah, blah." I just wanted to tell her she was a complete idiot if she thought I had not already tried to rebook the flight. She never apologized or empathized with me.
So......now am I not only grounded in California, but I'm out $168 on the ticket I purchased to attend CMA Fan Fair. I suppose it does no good to book trips in advance since you end up getting screwed either way. I will make the best of my weekend off and enjoy some quality time with Jim. Hey, at least I won't miss Joshua's last day of school tomorrow.
Thursday, June 11, 2009
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3 comments:
Sometimes things just don't turn out the way we hope, through no fault of our own. It's a bummer you don't get to enjoy your weekend with Brandie - I know how much you were looking forward to it. But, like you said, now you get to spend some quality time with Jim and the boys.
And I got to enjoy a nice (and very early) breakfast at Denny's!
OH!! My GOSH! That is soooo disappointing and aggravating! I'm so sorry!!
I think you should write a letter to UA and complain. Since it was mechanical, I think you're due more than just having your miles credited, especially since you spent $$ on the event tix. I can't believe they couldn't have done something to get you there sooner. Sorry you missed out!!
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